Last updated December 03, 2025
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://thefamilymembers.com/business-page/terms-and-conditions.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
In-store pickup is available for all purchase. Pickups are available All Days from 10:00 AM to 9:00 PM.
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
We offer free Same Day Shipping shipping on Orders above INR 999/-.
We also offer shipping at the following rates:
| Company Logistics (6 Hours) | Vendor Logistics (24 Hours) | |
| ₹0 - ₹999 | ₹25 | ₹25 |
| ₹1000 - Any Amount | ₹0 | ₹0 |
If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
We do not offer international shipping.
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
If you have questions about returns, please review our Return Policy: https://thefamilymembers.com/business-page/return-and-refund-policy.
If you have any further questions or comments, you may contact us by: